TLDR: Listen Insted So Melvin came to me with something that made my skin crawl. He said, “There’s a customer who comes in every Friday at 2pm. His name is Richard. He’s been coming here for years. And I just realized he’s never actually gotten a haircut.” I told him that was impossible. I know … Read more
TLDR: Listen Instead So Melvin came to me with a question that I should have asked myself a long time ago. He said, “When was the last time you used the barbershop bathroom?” I thought about it. And I couldn’t remember. I genuinely couldn’t remember the last time I used it. Melvin said, “Exactly. Because … Read more
TLDR: Listen Instead. So this is where things get weird. And I mean actually weird, not just “Melvin’s been timing things again” weird. Melvin came to me last week and said, “I need to tell you about the crows.” I was like, “Melvin, no. Not the crows.” But he was serious. Dead serious. Apparently, there … Read more
TLDR: Listen Instead So I did something I thought was smart. I installed an AI barber system in the shop. His name is Melvin. The idea was simple: help manage customer flow, track wait times, optimize scheduling, maybe even assist with basic customer service. You know, the kind of thing that makes running a barbershop … Read more
